Frequently Asked Questions

How much does it cost?

Its currently FREE for anyone to use. Simply register your email address to get an API key and you can start uing it straight away. Free accounts are currently limited to 50 API calls per day, and 1 request every 5 seconds. Those limits are in place to prevent spam, misuse and to keep the service running quickly for everybody. If you need those limits relaxed contact us and we can upgrade your account.

We fund the software and hosting for this service through (minimal) on-page advertising

Can I upgrade my account?

Yes this is possible, you can now upgrade your account when you login. Premium access unlocks a number of additional API calls, and relaxes the API rate limits. Exchange Rate data is also updated more frequently.

Can I download data in CSV format

Yes, if your account is enabled to allow exchange rate feed download, you can download CSV files from the Control Panel screen when you are logged on. This is a service only available for premium users. We also offer XML, JSON and Excel exchange rate feeds.

Can I be emailed the daily exchange rates?

Yes, this feature is available for premium users. You can subscribe to receive daily exchange rate information via e-mail.

Where does your data come from?

We source exchange rate data from many worldwide sources including banks all over the world and other publicly available services. Our custom software processes that data and processes it into easily understandable JSON API's and data feeds that can be easily tapped into. Data is updated about once an hour for free accounts, and more often if your account has been upgraded.

How often is your data updated?

We pull data into our system at varying rates, depending on the source of the data but as a general rule of thumb, the current API will update the exchange rate data every hour. This is subject to change, based on levels of usage and the type of account you have.

How do i use the API?

You must register to obtain an API key - details on how to use our API are available in our documentation section.

How can i get support?

We're available anytime to answer your queries via e-mail. Simply login to your account, and use the contact form, or drop us an email.

I need a certain feature?

Contact us and we will do our best to help. We might just have something available.

This page was last updated on 13/10/2014
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